Portfolio Lead - US (Remote)

About Foxtrot 
Foxtrot brings enterprise AI into the real world, where the problems are complex and the results have to hold up.

Founded by former Palantir business leaders, we combine deep expertise in Palantir Foundry and AIP, data engineering, and applied AI with firsthand understanding of how organizations operate. We help enterprise and government teams build systems people trust, use, and depend on across healthcare, automotive, financial services, supply chain, and beyond.

That takes exceptional people across every part of the company. We’re building a team that sets a high bar, shares what it knows, and gives people room to do work they’re proud of. Whether you’re delivering for clients or helping Foxtrot grow, your expertise matters here.

Your Role
Foxtrot is seeking a Portfolio Lead who is a senior delivery leader responsible for managing a portfolio of client accounts within a vertical. You are the primary owner of each client relationship in your portfolio. You will manage the engineers’ client work and projects assigned to those accounts, drive account expansion, and ensure every engagement runs on time, on budget, and at a level of quality that keeps clients coming back. This role requires someone who can operate comfortably at the executive level with clients while staying close enough to the work to know when something is off, perfectly balancing delivery execution, commercial growth, and team development across your accounts. You report to the SVP who owns the broader vertical, and you are the person they rely on to keep your segment healthy and growing.

Responsibilities

• Manage a portfolio of client accounts, holding full ownership of delivery quality, profitability, and client satisfaction across all of them.
• Build and manage the budget for your portfolio, taking direct responsibility for financial performance including gross margin and utilization of every project in your accounts.
• Drive process improvements and standard delivery methodologies across your portfolio to improve efficiency and reduce rework.
• Proactively identify and mitigate risks at the portfolio level, whether that is a skill gap on a team, a scope issue on a project, or a client relationship that needs attention.  
• Build and maintain strong relationships with senior client stakeholders, including C-level and senior VP contacts.
• Develop and execute a 12 to 18 month growth strategy for each account, identifying opportunities where Foxtrot can deliver additional value.
• Lead contract renewals and scope change negotiations for your accounts, driving account expansion revenue year over year.  
• Provide leadership and project direction for the engineers assigned to your portfolio.
• Share timely feedback and updates to Engineering People Leaders (EPLs) on Engineer performance.

Qualifications

• Hands-on experience with the Palantir Foundry platform, including a solid understanding of its architecture, modules, and implementation patterns.  
• 8+ years of experience in technology services, consulting, or implementation delivery, with at least 4 years managing a portfolio of client accounts.  
• Direct experience managing the financial performance of a book of business, including budgeting, forecasting, and P&L accountability. 
• Experience managing and developing engineers and project managers in a project-based delivery environment.
• Strong commercial skills, including proposal development, scope negotiation, and contract management. 

Preferred Experience

• US Government or Department of Defense Experience.
• Familiarity with Palantir AIP and the evolving AI capabilities within the Foundry ecosystem.  Experience with forward deployment engineering models and the unique rhythm of embedding technical teams directly with clients. 
• Master's degree in Business Administration, Data Science, Analytics, Information Systems, Computer Science, or a related field.

Why Work at Foxtrot?

• Good work starts with good teammates. Work alongside experienced people who know their craft and care about yours. We challenge each other, help each other get better, and celebrate each other’s successes. 
• Have a voice. Own your work. You’ll have responsibility for your work, room to use your judgment, and support when you need it. We welcome people who ask thoughtful questions and act on good ideas.
• Build experience that takes you further. Learn from colleagues who have delivered in demanding environments. New challenges, shared learning, and experienced guidance give you opportunities to deepen your skills and take on more responsibility.
• Help shape how we work. As Foxtrot grows, you can influence how we serve clients, strengthen our team, and improve the way we operate. Your perspective counts, whatever your role.
• High standards. Low ego. We care about doing excellent work and enjoying the people we do it with. Hackathons and team gatherings give us time to learn together, get to know one another, and have some fun along the way.

Foxtrot Services is an equal opportunity employer committed to fostering a diverse, inclusive work environment. We comply with all applicable federal, state, and local employment laws and do not discriminate on the basis of any protected characteristic.