Who We Are

This Privacy Policy applies to the website operated by Foxtrot Professional Services LLC (“Foxtrot”, “Foxtrot Services”, “we,” “us,” or “our”). We are a U.S.-based technology services company that provides cloud implementation and engineering services. This policy explains how we handle personal information collected through our website.

Our website is informational only. We do not operate user accounts, logins, or member areas. The only personal data we may collect is through optional forms, such as a contact form or privacy-related request form.

Information We Collect About You

We do not actively collect personal information through our website, except in the following limited cases:

  • If you submit a form (e.g., Contact Us, Do Not Sell My Info, DSAR request): We may collect your name, email address, and any other information you voluntarily provide.
  • If you visit the site: Our website host (Squarespace) may collect limited technical information such as your IP address, browser type, device type, and basic session data (see our Cookie Policy for details). We do not request or store sensitive personal data and we do not use tracking pixels or advertising cookies.

Cookies and Tracking Technologies

We use a small number of cookies to ensure our website functions correctly and to understand basic visitor activity. These cookies are set by Squarespace, the platform that hosts our website. These do not require user consent under GDPR as they are necessary for site functionality and basic analytics.

What Cookies We Use
Cookie Purpose Expiration
crumb Helps prevent cross-site request forgery (CSRF). Session
ss_cvr Identifies unique visitors and tracks sessions. 2 years
ss_cvt Tracks the duration of a visitor’s session. 30 minutes
Managing Cookies

By using our website, you agree to the use of these basic cookies. You can control or delete cookies through your browser settings, but doing so may affect site functionality. For more details, please see Squarespace’s Cookie Policy.

Why We Collect and How We Use Your Information

We collect limited personal information only when necessary to:

  • Respond to messages submitted via contact or request forms
  • Process privacy-related requests (e.g., DSAR, CCPA “Do Not Sell” requests)
  • Maintain the basic security and functionality of our website
  • Comply with legal obligations

We do not use your information for marketing or profiling purposes. We do not sell or share your personal data with third parties.

Legal Basis for Processing (EU/UK Users)

If you are located in the EEA or the UK, we process your personal data only when we have a valid legal basis:

  • Consent – You provided permission (e.g., submitting a form).
  • Legitimate Interests – Necessary for operating and securing the website.
  • Legal Obligation – Required under applicable laws.
  • Contract Performance – Needed to respond to your request.

Your Privacy Rights

You have the right to:

  • Know what personal information we collect about you
  • Request a copy of the data we hold
  • Request deletion of your personal information
  • Correct inaccurate data
  • Submit a Data Subject Access Request (DSAR)

If you are in the EEA, you also have the right to:

  • Object to processing
  • Request restriction of processing
  • Request data portability
  • Lodge a complaint with a supervisory authority

You may submit a privacy-related request via email:
Email: hello@foxtrot-services.com

We will respond as required by law, typically within 45 days of receiving a verified request. To protect your privacy, we may need to verify your identity before fulfilling any request.

Data Security

We take reasonable steps to protect the limited information collected through this website, including:

  • Secure hosting infrastructure
  • HTTPS encryption
  • Access controls for company personnel

We do not store sensitive personal data through this website.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or website features. When updated, we will revise the “Last Updated” date. We encourage you to review the policy regularly.

Contact Information

If you have questions or requests related to this Privacy Policy, please contact:
Email: hello@foxtrot-services.com