Keys to AIP Success: Users as Developers
By Martin Seebach and Nicole Sanders
Think about the software tools you rely on daily. It’s not just about clunky interfaces; it’s the hurdles your teams face when unexpected situations arise. Fields get misused, vital information gets buried in notes and emails, and IT teams struggle to keep up with the demands. Different departments have their unique systems and sharing information often involves shipping files over email or a share drive. Roadmaps for new features or capabilities are measured in years.
Palantir Artificial Intelligence Platform (AIP) isn’t just another software solution; it’s a game-changer in enterprise software. It doesn’t just provide better applications; it empowers your digitally savvy workforce to tackle challenges head-on, independently. This frees up your IT teams to focus on more complex tasks, driving efficiency and innovation across your organization. This allows operational users to superpower themselves without the arduous request process, moving quickly to deploy operationally relevant solutions in days.
Let’s dive into some practical strategies to unlock the full potential of Palantir AIP, focusing on how it transforms your users into developers and fosters a culture of innovation.
Unlocking User Potential: From Engagement to Development
Software is a powerful tool, but too often, its potential is confined to IT departments due to security and continuity concerns. This limits flexibility and stifles innovation. Palantir AIP changes that by allowing your users to quickly build analyses and applications using real-time data. Its secure platform and intuitive interface make it accessible to all, regardless of technical expertise.
At the core of AIP’s power is its ontology, which seamlessly integrates data and applications while enforcing security and governance. By handling the technical aspects, IT empowers business teams to meet their own needs, transforming them from passive users to active contributors.
Custom Solutions for User-Driven Development
Traditional enterprise tools often lack the flexibility to empower non-technical users responsibly. AIP’s ontology changes that by implementing fine-grained access controls directly at the data layer, removing security risks and putting the power in the hands of your teams. With features like Actions and Functions, applications can modify data securely, further enhancing user capabilities.
The Path to Empowerment
Every organization’s journey with AIP will be unique, but there are common steps to success.
For a solid foundation, central IT teams need to assess AIP’s capabilities and build the initial ontology. Gaining confidence in these capabilities is crucial. IT teams need to be both evangelists and facilitators of this transformation.
Potential advocates within relevant business units are identified and recruited to the project. These are operational decision-makers or their immediate managers who have firsthand knowledge of what works and what doesn't. These individuals are likely proficient in Excel and vocal about their opposition to the status quo of software in the business. They must be active participants and champion the project to their organizations.
During the evaluation phase, these advocates are involved, so they understand the platform. As the foundation matures, they start addressing their pain points and provide feedback to refine the process and ensure the ontology serves its purpose.
Once confident, they return to their business units, assisting colleagues in using the platform. Some colleagues will be creators, some will perform ad-hoc analyses, and others will use the tools built by their peers.
Simultaneously, central IT teams and advocates form a forum or a center of excellence. Here, experiences and lessons are shared, new advocates are found, and training courses are deployed or developed. With application development devolved to business users, this allows IT to focus on data integration and governance.
Collectively, this forms a virtuous cycle. Users are empowered, their skills are utilized, and their collective feedback improves the ontology for everyone, allowing yet more users to join.
Common Steps to User Empowerment
Evaluate AIP with a short-term pilot or bootcamp - Led by Enterprise IT with direct involvement of operational decision makers
Ontology iteration - Operational users and decision makers partner with IT to ensure the Ontology serves the critical operational needs and pain points … Build, test, iterate, repeat
Business adoption - Operational leaders drive and enable user empowerment while Enterprise IT establishes Center of Excellence for enablement resources
Unlock Your Business Potential with Palantir AIP
In conclusion, Palantir AIP offers a transformative approach to enterprise software, empowering your teams to drive innovation and collaboration. By embracing these strategies, you can create a dynamic environment where users actively contribute to the development of data-driven applications.
Stay tuned for more insights and actionable guidance in future posts, as we continue to explore how you can maximize the value of Palantir AIP and unleash the full potential of your organization.
